Menghubungi seseorang:
Hello, is that Mr Nizam?
Speaking. or It's Nizam here.
Could I speak to the director?
Is Madam Chua there?
He's on another line.
I'm afraid he isn't available.
Ingin memulakan perbualan:
Are you busy? or Is this a good time to talk? or Can you talk?
Yes, go ahead. or I'm sorry, I'm in a meeting.
Is it about Thursday? or Can I call you back this afternoon?
Menerangkan sesuatu:
We open at 8.30am.
Sorry, It's a public holiday today.
Meninggalkan/mengambil pesanan:
Can I take a message?
Can you give Maria a message?
Could you tell her that Nina called?
Could you ask her to call me?
Mengakhiri perbualan:
Do you have anything this afternoon?
No, but I have some free time tomorrow.
So, have we covered everything?
Is there anything else?
I think, that's everything. or Thanks for calling.
Perbualan ringkas:
How often do you use English in your job?
I use English every day.
I sometimes have problems on the phone.
The company's official language is English.
P/s: Murid² kene hafal frasa ni sebab frasa² ni kita biasa guna dalam bisnes kite seharian. Selamat belajar..
Terima kasih kerana membaca
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